Support
How can we help?
Answers to common questions about setting up ATTI, your phone's settings, purchases and your data.
Email us
attiapp.com@gmail.com
We reply within two working days.
Getting started
Which phones does ATTI work on?
Android phones and iPhones. On Android, ATTI can also replace your home screen if you want. On iPhone it works as an app.
Do I have to make ATTI my home screen?
No. The calm home screen is optional and only on Android. Without it, ATTI works as a normal app, the same as on iPhone.
How do I make ATTI my home screen on Android?
Open Settings → Apps → Default apps → Home app and choose ATTI.
Menu names differ a little between phone brands. If you can't find it, search Settings for "Home app" or "Default launcher".
How do I switch back to my old home screen?
Go to the same place, Settings → Apps → Default apps → Home app, and choose your previous home screen. Nothing on your phone is deleted.
Why does ATTI ask for usage access on Android?
So it can notice when you open a feed app and show you your own numbers. You turn it on in Settings → Special app access → Usage access → ATTI.
Your app usage stays on your phone. ATTI does not use the Accessibility Service and never reads your screen, messages or typing.
What does ATTI ask for on iPhone?
Permission to use Apple's Screen Time features. Apple keeps your usage details inside its own system: ATTI can pause the apps you choose, but it can't read your usage history or send it anywhere.
Phone settings
The pause stopped appearing, or ATTI stops working after a while
Some phones close apps in the background to save battery. Let ATTI run freely:
- Samsung: Settings → Battery → Background usage limits → add ATTI to Never sleeping apps.
- Xiaomi, Redmi, POCO: Settings → Apps → ATTI → Battery saver → No restrictions. Also turn on Autostart.
- OnePlus, Oppo, Realme: Settings → Apps → ATTI → Battery usage → allow background activity.
- Vivo, iQOO: Settings → Battery → Background power consumption → ATTI → Allow.
- Pixel and most others: Settings → Apps → ATTI → Battery → Unrestricted.
Exact menus change between models and Android versions. dontkillmyapp.com has guides for most phones.
My streak didn't update
ATTI saves your streak to your account once a day. Open the app while you have an internet connection. If it still looks wrong the next day, email us with your phone model.
Purchases
How much does ATTI cost?
A one-time payment of ₹999, an introductory price (the regular price is ₹1,499). There's no subscription and nothing renews. The app is free to download, and full use needs the one-time purchase.
Is there a free trial?
No. Before you pay, the setup shows you your own numbers, so you can decide whether ATTI is for you.
I changed phones. How do I get my purchase back?
Sign in to ATTI with the same account, then tap Restore purchase on the payment screen or in Settings.
How do I get a refund?
Payments go through Google Play or the App Store, so their refund rules apply.
- Google Play: request a refund from Google.
- App Store: reportaproblem.apple.com.
If you get stuck, email us and we'll help.
How do friend codes work?
Share your code or your progress card. When someone you refer buys ATTI, you earn ₹100. Payouts are for India only and don't apply to sign-ups with a company code. Your payout status is in the app, and the full rules are in our terms.
Company codes
Where do I enter my company code?
When you sign up, tick I have a company code on the sign-in screen, then type the code. You won't see a price.
My company code doesn't work
Check the spelling first. Codes stop working when all of your company's seats are taken or the licence ends. Ask your HR team, or email us with your company's name.
What can my employer see?
Only how many codes your company has redeemed. Never your screen time, your apps or your streak.
Privacy and data
Does ATTI read my messages or my screen?
No. ATTI never sees your screen contents, messages, typing, photos, contacts or location. Read the privacy policy for exactly what it uses.
How do I download my data?
In the app, go to Settings → Export my data. You get a file with everything ATTI holds about you.
How do I delete my account?
In the app, go to Settings → Delete my account. No longer have the app? Use our deletion form.